Refund Policy

Last updated: May 2026

We want you to be completely satisfied with your purchase from EverythingMate. If you are not happy with your order, we're here to help.

Returns

You have 30 days from the date of delivery to request a return. To be eligible, items must be unused, in their original condition, and in original packaging.

Refunds

Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 5-10 business days.

Damaged or Incorrect Items

If you received a damaged or incorrect item, please contact us within 7 days of delivery with a photo of the item and we will arrange a replacement or full refund at no cost to you.

Non-Returnable Items

Certain items such as personal care products and final sale items cannot be returned.

How to Start a Return

Email us at support@everythingmate.store with your order number and reason for return. We will provide return instructions within 1-2 business days.

Contact Us

For any questions about our refund policy, contact us at helloeverythingmate@gmail.com.